Return & Refund Policy

At Solefy, we are committed to providing high-quality products. Please read our policy carefully before making a purchase.

All Sales Are Final

All purchases made through Solefy are final. We do not accept returns, exchanges, or offer refunds for any reason, including:

• Change of mind
• Ordering the wrong item
• No longer wanting the product
• Incorrect size or preference

Please review your order carefully before completing your purchase.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at solefysupport@gmail.com with:

• Your order number
• Photos of the product and packaging
• A brief description of the issue

We will review your claim and, if approved, provide a replacement or another appropriate resolution at our discretion.

Lost Packages

Solefy is not responsible for packages that are lost or stolen after they have been marked as delivered by the shipping carrier. If your package is delayed or appears lost in transit, please contact us and we will do our best to assist you.

Contact Us

If you have any questions regarding this policy, please contact us at:

Email: solefysupport@gmail.com